Customer Support
Privacy Policy
Simply Elegant Candles respects your privacy and is committed to protecting the personal information you share with us when visiting our website, placing an order, or contacting us.
Information We Collect
We may collect information you voluntarily provide, including your name, email address, phone number, billing and shipping information, order details, and information submitted through contact or inquiry forms. Our website may also collect certain technical information automatically, such as browser or device information, IP address, and website usage data through cookies or similar technologies.
How We Use Your Information
We may use the information we collect to process, fulfill, and communicate with you about your orders; provide customer service and respond to questions or inquiries; arrange shipping or local delivery when applicable; improve our website, products, and customer experience; prevent fraudulent or unauthorized transactions; and send promotional communications when you have chosen to receive them. We do not sell your personal information.
Payment Information
Payments made through our website are processed through our payment service provider. Simply Elegant Candles does not directly store your complete credit or debit card information.
Cookies & Website Analytics
Our website may use cookies and similar technologies to support website functionality, understand how visitors use the site, and improve the online experience. Certain third-party services used by the website may also use cookies or similar technologies according to their own privacy policies.
Third-Party Services
We may share information with trusted service providers only as reasonably necessary to operate our business, such as payment processing, website hosting, order fulfillment, shipping, delivery, and website analytics. These providers may process information according to their own privacy policies and practices.
Your Choices
You may contact us to ask questions about the personal information you have provided or to request that we update or correct your information when appropriate. You may also unsubscribe from promotional emails using the unsubscribe option provided in those communications.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our website, business practices, or applicable requirements. Any updates will be posted on this page.
Contact Us
For questions regarding this Privacy Policy or how your information is handled, please contact Simply Elegant Candles at simplyelegantcandles1@gmail.com.
This policy's final approved language has not yet been supplied. Content here is a placeholder requiring business approval before publication.